Commonly Asked Car Locksmith Questions

Green Locksmiths team has noticed that many of our customers ask very similar questions so we thought that we’d make a list of frequently asked questions and post it here on our website for you.  We hope that this list will be of assistance, and maybe even comfort, to our customers.

Commonly Asked Car Locksmith Questions

Are your car locksmiths able to provide service to all types of cars?

Our locksmiths are trained to provide service to all types of vehicles (cars, trucks and motorcycles).

I am on the highway.  Will you be able to come out here to help me?

Yes, we will send a team to you wherever you are – even if it is on the roadside.  Our average response time to calls here in area is 30 minutes.  We have car locksmiths on duty 24 hours a day, 365 days year.

I locked my car with my remote control key and now I can’t find it, can you help me?

Yes, we carry new remote control keys with us.  New remote control keys need to be programmed to sync your key with your car, but don’t worry, our car locksmiths are able to do that on site. Our team has all the equipment necessary to cut new keys and to program keys with them in their van.

I can’t open my car, it seems that the remote control key has just stopped working, what can I do?

The battery may have died.  We will bring you a new battery.  If this is the case we will probably need to reprogram the key to sync with your vehicle.  Don’t worry, this is not a problem for our car locksmiths.

I can’t get my key out of the ignition, can you help me?

Try wiggling the steering wheel back and forth while trying to pull the key out, but be careful not to break the key in the ignition.  This happens more often than you think it does.  If that doesn’t help, yes, we can help you.

Can you tell me what a transponder key is?

Transponder keys were introduced in 1995.  They are electronic keys that have transponder chips implanted in the plastic part of the key.  The chip contains a unique serial number, which is determined during the initial programming. The serial number is read when the key is turned in the ignition.  If the car doesn’t recognize this number it will not open or start.

If the transponder chip is damaged the engine won’t start and we will have to reprogram the control unit of the immobilizer.

My car key broke and I do not have a spare.  Can you help me with this?

Our team is able to make you a replacement key on-site.  We have the equipment needed to do so in our van at all times. Our car locksmiths are able to duplicate keys even if they are broken.

My key broke in the ignition, what do I do?

The best thing to do is wait for us to get there. We have special tools to extract broken keys from the ignition switch and door locks.


If you still have a question regarding any of the above subjects or a question on a topic that was not covered here, please feel free to contact us.